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POLICIES & PROCEDURES


Check Requests:

If there is a credit balance on your student account, it is your responsibility to complete a Check Request Form and submit it to the accounting services office (fax#: 919.761.2299). We process these forms at noon each Monday and Thursday. Checks will be ready the following day after noon.

Tuition Payments:

Student accounts with any balance owed by the last day to register for classes (2 weeks prior to the first day of fall or spring semester class and one week prior to the summer session term in which your class falls) may have all registered classes dropped. This includes housing and miscellaneous balances. All accounts must be current to remain in good standing with the seminary. 
IMPORTANT: 
A failure to pay student account balances in full by the payment deadline will result in classes being dropped and the student will be charged a $100.00 late payment/registration fee when they register again for their classes. Students registering after the posted deadline will be charged a $100.00 late registration fee.

Late Fee Assessmesnts:

According to Southeastern’s policies and schedule of fees, a late fee on student accounts is to be assessed on a monthly basis. A three (3%) late fee will be assessed on any outstanding balance on your student account not paid by the 10th of each month. This fee will be assessed on a monthly basis thereafter.


Collections:
Delinquent student account balances are subject to collection procedures. Although it is never our desire to submit account balances to a collection agency, this is our last resort. The following steps are taken on all delinquent accounts:

  1. E-Mail - The accounting services office sends monthly e-mail statements to every Southeastern student's e-mail account.
  2. Letters - If an account balance is unpaid after six months, we will send a physical letter to the student's billing address.
  3. Collections - If we do not receive a response from the physical letter and the account remains unpaid, we will submit the balance to a collection agency. Once an account is sent to collections, the student must make payment to the collection agency.




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