Frequently Asked Questions
Can I stay at a hotel other than the ones listed on the website?
Yes. We have chosen the hotels listed on our website because they are within a close distance to the Seminary campus, and we were able to negotiate special rates. Please reference the conference when you make your hotel reservation.
Where can I park?
There are multiple lots on campus and all are available for conference parking. The closest lot to Binkley Chapel is the gravel lot located across the street from Jacumin-Simpson and Stephens-Mackie.
What does the registration fee cover?
The registration fee covers admission to all conference sessions, plus conference materials.
Can I register by mail and/or pay by check?
The Conferences office will be happy to assist groups with 5 or more in registering manually.
Are group discounts available?
Group discounts are available from those groups who bring 5 or more attendees. Please contact email@example.com for further information about group discounts.
Can I share a registration?
We cannot offer the option to share registrations between two or more individuals.
I made a mistake when entering my credit card details. Can you change it for me?
Credit card processing is handled by a credit processing company and SEBTS' is unable to make changes to billing information. However, if the webpage stated that your registration had been successful and you received a confirmation email, then the processing company accepted your information and you should have no further problems.
When will I get confirmation of my registration?
If you register online you will receive a confirmation online, followed shortly afterwards by an e-mail confirmation. The week of the conference, you will receive a conference e-mail outlining important details for the conference. Note: Only the main conference registrant will receive this e-mail, please forward the e-mail to any additional registrants.
Can I bring children to the conference?
Children are not encouraged to attend the conference unless they are of age to participate in the sessions. However, if they are going to attend a student ticket must be purchased for each child. A small child may be brought to the conference but seating will only be provided in the balcony.
What is the cancellation policy for conference registrations?
Cancellations submitted by midnight in writing thirty days prior to the conference will receive a refund minus a $10.00 processing fee. No refunds will be given after that deadline.
How do I cancel my registration?
If you need to cancel a registration, please contact firstname.lastname@example.org and make your request in writing.
Can I register onsite?
If tickets are not sold out, then registration will be offered at the door. When and how do I check-in? Shortly before the conference an e-mail will be send to each main registrant. It will provide information on where, when, and how to check into the conference.
Will wheelchairs be accommodated?
Yes. Please contact email@example.com to let the staff know when you will be arriving.
Do you provide sign language interpretation?
Yes. Please contact firstname.lastname@example.org to inform the staff that you will need an interpreter.
Is reserved seating available in the Chapel?
Reserved seating is only provided to those who require sign language interpretation. If you have a disability and require special assistance, please contact us.
Can I volunteer (as I can’t afford the registration fee)?
As volunteer positions are full-time throughout the conference, volunteers don’t get the opportunity to participate in the conference. However, they may be able to hear and see parts of the conference. So volunteering isn’t a way to attend the conference. However, we would love to have you volunteer if you are interested. Please contact email@example.com and reference the conference.
Will session or day passes be available?
My question isn’t listed above—how can I get an answer?
Please send your questions to firstname.lastname@example.org or call 1-888-290-7787